Have questions? We're here to help
How do I register at Cosmoswin?
First, you need to create an account. Account creation can be completed with just one click, requiring only your email address and a password for future use. After creating an account, please log in and click the "Edit Profile" button on the "Profile" page to add additional personal information.
How do I verify my email address?
Immediately after registering your account, you will receive an email with a verification link to your registered email address. Click on the link in the email to verify your email address and activate your Cosmoswin account.
What if I forget my password?
You can use the ‘Forgot password?’ feature on the Log In screen to restore your password. Follow the on-screen instructions.
Can I change the personal information on my account?
After creating an account, you can log in and access the "Profile" page. By clicking the "Edit Profile" button, you can edit personal information such as name, date of birth, address, and phone number. However, please note that customers can only edit their information once. If you need to change your information in the future, please contact our customer support
Can I register more than one account?
According to our terms of service, only one account can be registered per person. Creating multiple accounts is not allowed, so please understand this policy. In the event that multiple accounts are created, we may identify duplicates and close one of them. If duplicate accounts are detected, we will contact you from our casino.
How do I close my account at Cosmoswin?
Please contact Support from your registered email address with the request to close the account, and please mention why you would like to close it.
Do I need to register my personal details?
For the initial registration and playing at Cosmoswin, providing personal information is not required. Registration only requires an email address and password. However, please note that when you wish to use specific bonuses or make withdrawal requests, you may be asked to add detailed personal information to your profile. Please understand this policy.
Cosmoswin.com is owned by Final Enterprises N.V. Kaya Richard J. Beaujon z/n Curaçao, Registration Number 137397 and Netglenn Ltd, 75 Prodromou Avenue, Oneworld Parkview House, 2063,Nicosia, Cyprus, Registration Number HE395586, acts as its payment agent. Cosmoswin.com operates under a license (Operation Certificate of the Gaming Control Board) in Curaçao.
In order to register for this website, the user is required to accept the General Terms and Conditions. In the event the General Terms and Conditions are updated, existing users may choose to discontinue using the products and services before the said update shall become effective, which is a minimum of two weeks after it has been announced.